In our own organizations, we often try to improve performance by clearly defining work processes and procedures expecting that these will produce the expected outcomes. Yet in many cases they don’t. By exploring the Shared Space approach, we hope to gain some insights into such questions as: How might we identify what needs to be unlearned before trying a systemic change? What systemic mindsets and habits have to be unlearned before change can be initiated? Does unlearning have to occur simultaneously throughout the whole system or can it be a gradual and in pockets? How do you design systemic cues into the environment in order to prompt different actions and sustain the new behaviors ?