LILA ~ Learning Innovations Laboratory at the Harvard Graduate School of Education

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  1. Frustrated or flourishing? Three ways we make sense of challenges at work

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    Sally Maitlis shared her research which revealed that, in the face of challenges, there are three pathways that workers take:   Identity Path: in the face of threats, they rely on their sense of who they are Contribution Path: in the face of threat, they try and use their skills to help Practice Path: in the face of challenges, they learn skills as part of the work   What’s important is that these paths explain different outcomes of employees – the identity and contribution paths lead to frustration, burn-out and leaving the organization. Only the practice path, which is about...
  2. When we are uncertain, we turn to our group

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    Michael Hogg’s shared his research on the role social identity and uncertainty. Just giving a groups a categorical names can create in group and out group dynamics: individuals trust, favor and conform to their in group and distrust, discriminate, and compete with the out group.   This research forms the foundation of social identity theory – the relationship between self and group. And what motivates this is often feeling better about oneself.   Michael’s work looks more specifically at a specific kind of uncertainty, identity uncertainty.   Overall, individuals are motivated to reduce uncertainty. And there are many sources of identity uncertainty –...

Harvard Graduate School of Education