THREE STANCES TOWARDS LEARNING FROM WORK

When we undertake a task – say, planning a product rollout, crafting a policy, making a sales call, or simply cleaning our desk – there are choices about how much to invest in the task, choices that reflect our commitments as well as the task and organizational setting. Here is a model of three distinctly different mindsets commonly adopted toward a task:

Completion Stance – Get the task done adequately, in good order but with modest investment. Get past it!

Performance Stance – Get the task done really well. Do what you need to do to ensure a quality outcome.

Development Stance – Get the task done really well and use it as a springboard to doing such things even better in the future.

Of course, these stances are not completely separate. They lie along a continuum. Each stance focuses on a different temporal orientation toward the task.

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