Dr. Smith shared that adopting a paradoxical mindset has been shown to encourage creative outcomes, job satisfaction, and innovation, and has been linked to promotion within organizations. Organizations inherently have competing demands; they always exist but are not always observable o Become salient through a number of organizational conditions and/or individual characteristics o Example: Paul Polman (CEO of Unilever) invites people to discuss tensions Smith found there are two core dimensions to how people think about competing demands: 1. How do you experience tensions and make them salient? 2. How do you deal with the tensions? What mindset do you bring to the tensions?