LILA ~ Learning Innovations Laboratory at the Harvard Graduate School of Education

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  1. Marga Biller

    Scaffolding Learning: Conceptualizing and measuring an organization that learns.

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    Comment November 4, 2019
    "What does it look like when learning becomes an intentional part of the business strategy? People are aligned around a common vision. They sense and interpret their changing environment. They generate new knowledge which they use, in turn, to create innovative products and services to meet customer needs. We have identified seven action imperatives that characterize companies traveling toward this goal."
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  2. Marga Biller

    Can we measure collective intelligence in teams?

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    Comment January 28, 2019
    Until recently, organizations thought that if they wanted to create “smart” teams, they just had to hire smart individuals and put them together. But researchers have discovered that is not the case. Other explanatory factors account for the performance of teams more than simply the combined intelligence of individual team members. Anita Woolley has specifically focused on examining if there is an underlying collective intelligence (CI) that lets some teams perform better than others and, if so, can we measure it, use it to predict team future performance, and reliably create it?
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  3. Marga Biller

    What do the members in your organization actively do to pick up weak cues signaling threat and/or opportunity?

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    Comment January 28, 2019
    During the December 2018 LILA member call, Professor Claus Rerup provided some insights into these questions. His research focuses on what he identifies as attentional triangulation – how a group of people (e.g., teams and organizations) avoid missing cues about threat or opportunity. Paying attention to the right kinds of cues is likely a mechanism toward achieving this year’s theme of collective mindfulness. When teams and organizations do not act in collectively mindful ways and are on autopilot, it is likely at least in part through lack of attentional triangulation.
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  4. Marga Biller

    September 2018 Member Call: Connecting to Challenges and Initiatives

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    Comment October 4, 2018
    This is the summary of the first LILA member call for 2018-2019 focused on Collective Mindfulness. Shaping the Human Systems in Organizations: How do a group of people act as a collective and in a mindful way? As the members shared about their companies and the challenges they face, several themes arose around this year’s theme of Collective Mindfulness: Shaping the Human Systems in Organizations. Shaping the Human Systems in Organizations: How do a group of people act as a collective and in a mindful way? As the members shared about their companies and the challenges they face, several themes arose around this year’s theme of collective mindfulness.
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  5. Marga Biller

    March 2018 Member Call: Adopting a Paradoxical Mindset for Emergence

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    Comment March 26, 2018
    Dr. Smith shared that adopting a paradoxical mindset has been shown to encourage creative outcomes, job satisfaction, and innovation, and has been linked to promotion within organizations. Organizations inherently have competing demands; they always exist but are not always observable o Become salient through a number of organizational conditions and/or individual characteristics o Example: Paul Polman (CEO of Unilever) invites people to discuss tensions Smith found there are two core dimensions to how people think about competing demands: 1. How do you experience tensions and make them salient? 2. How do you deal with the tensions? What mindset do you bring to the tensions?
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  6. Marga Biller

    January 2018 Member Call – Self-managing organizations: Exploring the limits of less-hierarchical organizing

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    January 5, 2018
    Fascination with organizations that eschew the conventional managerial hierarchy and instead radically decentralize authority has been longstanding, albeit at the margins of scholarly and practitioner attention. Recently, however, organizational experiments in radical decentralization have gained mainstream consideration, giving rise to a need for new theory and new research.
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  7. Marga Biller

    Authority or Community ? Two models of leadership emergence.

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    Comment December 6, 2017
    Ned Wellman, Assistant Professor at Arizona State University will share his research on the role of cognitive relational models in leadership emergence. Although emergent leadership is an essential tool for organizations seeking to meet the demands of challenging, dynamic environments, facilitating such leadership poses real challenges. He will explain why and how organizations might leverage relational models to encourage desired patterns of leadership. I
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  8. Marga Biller

    LILA Member Connections: September 2017 Member call

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    1 September 22, 2017
    During the first LILA community wide conversation of this year's cycle, LILA members identified connection between their organizational challenges, the initiatives they are leading and those of other LILA members. Additionally, ideas began to emerge regarding how the theme of Emergence in Organizations might inform the way forward on these challenges.
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  9. Marga Biller

    How To Kill Your Culture with Mary Jo Hatch

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    January 4, 2017
    Mary Joe Hatch will share the research she conducted about "the top and middle managers’ experiences and understandings of how organizational identity and culture were entangled with transformational change as it unfolded over a 5-year period in Carlsberg Group. Combining ethnography and grounded theory methods with engaged scholarship, our work sits between research and practice, speaking directly to the experience of managers at the same time that it researches both the content and processes of organizational identity and culture. The study shows that engaging in processes of reflecting, questioning, and debating about their organization’s identity led middle managers and employees both to support and resist new organizational identity claims made by top management. Within these identity activation processes we found frequent references relating new identity claims to organizational culture.
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  10. Marga Biller

    December 8 Member Call featuring Monica Worline

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    November 30, 2016
    Monica’s scholarship is animated by one of the classic puzzles of organizing: as humans, we hold tremendous potential for capable action, but we are easily swayed into inaction by hierarchy, social norms, conformity, and other regularities of group life. Monica uses her writing, research, and teaching to ask how organizations can enliven the people who work in them, especially in the face of adversity. Monica will share her thinking about creating positive organizational cultures specifically through four frames roles, network ties, routines and values.
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Harvard Graduate School of Education