LILA ~ Learning Innovations Laboratory at the Harvard Graduate School of Education

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  1. Marga Biller

    December 10 2015 Call with Tobias Fredberg Summary

    Tobias Fredberg is an Associate Professor at Chalmers University of Technology in Sweeden. During his presentation he stated that organizations are often good at solving complicated problems—often by taking an engineering approach: divide a problem into parts and then solve the component parts. But in organizations that are complex, complicated problem solving doesn’t work. Complex problems can’t be broken down. Instead, complexity translates into paradoxical tensions.
  2. Daniel Wilson

    Journal of Workplace Learning publishes LILA article: Informal Learning Conversations – Findings from LILA Research

    nformal learning conversations with colleagues is a powerful yet understudied source of self-directed, professional development. This study investigated the types of learning 79 leaders from 22 organizations reported they learned from 44 peer-led conversations over a two-year period. Survey data suggests empirical evidence of five learning outcomes – informational, conceptual, operational, reflective, and social learning. The study describes these categories, the overall distribution of these types of learning in the community, and how most conversations were “rich” in a particular outcome. It concludes with possible explanations for these patterns as well as potential lines for future research.
  3. Marga Biller

    Ting Zhang reveals how experts can rediscover the experience of inexperience

    In a recent study, Harvard Business School doctoral candidate Ting Zhang identifies how experts who are looking to be mentors, can reverse the "curse of knowledge" and tap into what it was like to learn something new. She describes two specific actions that experts can take: when learning something new, proactively document the early-stage learning process with the intention of reflecting on the process and using this knowledge later on to help others re-experience what it was like to be a novice. Dave Perkins commented on the research and was published on the Working Knowledge site. You can read his comment as well.
  4. Marga Biller

    Organizational Unlearning with Bill Starbuck

    William Starbuck, professor emeritus at New York University and Courtesy Professor in Residence at Lundquist College of Business at the University of Oregon, presented his work on organizational unlearning. Starbuck began with a historical overview. Prior to the 1950s, nobody thought of the idea that organizations could learn. As scholars began to study organizational learning, they (perhaps naively) assumed that it was a good thing; that learning meant the firm would do better in the future. Study after study showed that it was instead a mixed bag; learning both helps and hurts. Then in the 1970s and 1980s, scholars began...

Harvard Graduate School of Education