How strong is your organizational Skill Code?
The paradox few are talking about is that while AI delivers 10-15% productivity gains for 80% of your workforce, it's simultaneously dismantling the expert-novice relationships that have built human capability for centuries. This means that new employees must no longer have development opportunities creating a situation where they are in effect entering the organization at the mid-career level with little or no experience or pathways for More »
Does your organization have an AI pre-deployment review process? If not, you should.
Organizations fail when they treat AI adoption as the endpoint rather than one step in a continuous strategy. Measuring success by usage rates alone—celebrating "more people using AI"—confuses the how with the what. Before deploying any AI tool, leaders must establish a pre-deployment review process that requires clear answers to all five questions before any AI tool goes live—and build ongoing monitoring to ensure the answers remain valid as systems More »
What Most Organizations Get Wrong. When you put efficiency above all else, you risk erasing the hidden networks and subtle flows of human knowledge that fuel innovation. And you vastly overestimate what AI can achieve on its own, especially in the messy realities of More »
Join us for the LILA Summit
This year at LILA we have been exploring the theme of Navigating the Cs of Change—Members have been applying emerging insights to critical initiatives inside their organizations—rethinking leadership, designing future-ready systems, and shaping strategy for uncertain times. Specifically, we have looked at how organizations can transform conceptions, develop new capacities, and shift complex systems to thrive in a rapidly evolving world. Drawing on emerging research from social psychology, political science, ecology, and organizational studies, we have examined how to shift deeply held mindsets, foster the skills needed for adaptive leadership, and influence large-scale systems of work. From grappling with disinformation and shifting values, to building new habits and re-imagining work in the age of AI, this theme surfaced contemporary models of change that better align with today’s ecologies.
If you are a senior leader in your organization and would like to attend the LILA summit where you will Interact with other leaders, LILA members and guest faculty including keynote speaker and NYT-bestselling author Scott Sonenshein, get in touch with us and let us know what sparked your More »
Would you trust and AI colleague?
Anna-Sophie Ulfert-Bank's session centered on unraveling the complexities of trust within our human-AI collaborations. She shed
light on the challenges and intricacies of defining and measuring trust in dynamic team settings, and shared her evolving research into the nature of trust within AI teams, considering factors ranging from
technology to human dynamics and More »
As we come together with the LILA Community at large, we will integrate our understanding of an Emergent Organization by revisiting some of the ideas from the year-‐long exploration and inviting new voices into the conversation.
Documents to Prepare for the Gathering
| Title |
File Name |
Caption |
Date |
| 12th Annual LILA Summit Agenda |
12th-Annual-LILA-Summit-Agenda-.pdf |
|
April 9, 2018 3:27 pm |
| LILA 2018 Summit Participants |
2018-SUMMIT-Attendees-report.pdf |
A list of the members, staff, and guests in attendance. |
May 29, 2018 11:49 am |
| June 2018 LILA Brief final |
June-2018-LILA-Brief-final.pdf |
This is the briefing document for the 12th Annual LILA Summit - Engaging Emergence: Shaping the future as it unfolds. |
May 27, 2018 1:00 pm |
| LILA Summit 2018 P&P |
LILA-Summit-2018-PP.pdf |
This document has the description of the P&P sessions for the June 2018 LILA Summit. |
June 4, 2018 4:29 pm |
Materials from the Gathering
| Title |
File Name |
Caption |
Date |
Optional Readings
| Title |
File Name |
Caption |
Date |
Blog Posts
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In this context of mounting complexity, uncertainty, and fatigue, resilience is no longer just a personal trait—it is an essential strategy and practice, evolving alongside the intelligent systems that are rewiring our environments in real time. The challenge before us is not simply to withstand disruption, but to harness and adapt to it. Resilience is about the ability to prepare for (readiness), withstand and manage (response), and recover/grow from (resurgence) disruptions. All three are interconnected stages that together define and strengthen resilience in various contexts. This year, we will explore what fosters resilience at every level—individual, team, and organization—in a world where learning, adaptation, and decision-making are increasingly augmented by AI.v
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As Mara Waller shared during the recent Harvard LILA gathering, a balanced time perspective (BTP) entails maintaining a balanced approach toward past, present, and future temporal biases. BTP is associated with positive outcomes, including higher levels of well-being, mental health, cognitive functioning, and interpersonal relations. Within teams, individuals with BTP contribute to overall effectiveness.
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This has been another intriguing year at LILA as we have taken on the theme of Collective Mindfulness: Shaping the Human Systems in Organizations. I hope that you will join us at this year’s LILA Summit on June 12th in Cambridge where the two keynote speakers are Rob Cross and Ryan Quinn. They will be joined by six past LILA faculty who will share their latest research with participants during small group conversations. In these sessions, you will have an opportunity to exchange ideas on how the research can inform your individual and organizational practices. The Summit is also a great occasion to meet and interact with the broader LILA community, including faculty, researchers, and current and past members, and to get a better sense as to who we are as a learning community and what you might experience as a member.
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The seeds of innovation and "becoming" reside in these random, unpredictable fluctuations. When the things we want spontaneously sprout up, we might call it serendipity in hindsight, but we often suppress deviations from the norm before it's even possible to guess the nature of what is germinating. Engaging with emergence entails letting go of preconceived solutions, a daunting challenge when performance measures loom at every level.
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Sometimes it seems like it would be easier to start from scratch than to achieve wide-scale change in an organization. This might explain, in part, why restructuring is so common. The science of complexity offers insights into why this rarely results in lasting change. Emergence, the arising of ordered systems – both natural and human – can be viewed from many angles within complexity science.
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