LILA ~ Learning Innovations Laboratory at the Harvard Graduate School of Education

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  1. Marga Biller

    Why Your AI Strategy Might Be Destroying Your Organization’s Future (And What to Do Instead)

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    This year, our shared inquiry focuses on Resilience in the Age of AI how organizations can survive and thrive amid AI-driven disruption while preserving their core identity, purpose, and values.  Across our gatherings to date, several powerful themes have emerged. Below are five key insights each tied to concrete challenges organizations are facing right now around skills, structures, and processes in an AI-enabled world.
  2. Marga Biller

    How strong is your organizational Skill Code?

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    The paradox few are talking about is that while AI delivers 10-15% productivity gains for 80% of your workforce, it's simultaneously dismantling the expert-novice relationships that have built human capability for centuries. This means that new employees must no longer have development opportunities creating a situation where they are in effect entering the organization at the mid-career level with little or no experience or pathways for development..
  3. Marga Biller

    Does your organization have an AI pre-deployment review process? If not, you should.

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    Organizations fail when they treat AI adoption as the endpoint rather than one step in a continuous strategy. Measuring success by usage rates alone—celebrating "more people using AI"—confuses the how with the what. Before deploying any AI tool, leaders must establish a pre-deployment review process that requires clear answers to all five questions before any AI tool goes live—and build ongoing monitoring to ensure the answers remain valid as systems evolve.
  4. Marga Biller

    Join us for the June 10th LILA Summit: Resilience in the Age of AI

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    In this context of mounting complexity, uncertainty, and fatigue, resilience is no longer just a personal trait—it is an essential strategy and practice, evolving alongside the intelligent systems that are rewiring our environments in real time. The challenge before us is not simply to withstand disruption, but to harness and adapt to it. Resilience is about the ability to prepare for (readiness), withstand and manage (response), and recover/grow from (resurgence) disruptions. All three are interconnected stages that together define and strengthen resilience in various contexts. This year, we will explore what fosters resilience at every level—individual, team, and organization—in a world where learning, adaptation, and decision-making are increasingly augmented by AI.v
  5. Marga Biller

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    What Most Organizations Get Wrong. When you put efficiency above all else, you risk erasing the hidden networks and subtle flows of human knowledge that fuel innovation. And you vastly overestimate what AI can achieve on its own, especially in the messy realities of business.
  6. Marga Biller

    Join us for the LILA Summit

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    This year at LILA we have been exploring the theme of Navigating the Cs of Change—Members have been applying emerging insights to critical initiatives inside their organizations—rethinking leadership, designing future-ready systems, and shaping strategy for uncertain times. Specifically, we have looked at how organizations can transform conceptions, develop new capacities, and shift complex systems to thrive in a rapidly evolving world. Drawing on emerging research from social psychology, political science, ecology, and organizational studies, we have examined how to shift deeply held mindsets, foster the skills needed for adaptive leadership, and influence large-scale systems of work. From grappling with disinformation and shifting values, to...
  7. Marga Biller

    Building Growth Minded Cultures with Mary Murphy

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    Mary introduced a shift from the traditional fixed vs. growth" mindset model (1.0) to a more dynamic Mindset 2.0 framework. This approach considers how organizational culture, leadership practices, and situational triggers influence whether individuals adopt a fixed or growth mindset. One key takeaway? Sustainable change happens at the micro-culture level—shaping local team dynamics rather than relying solely on individual mindset shifts.
  8. Marga Biller

    Competitive Learning Ecologies – Michael Kenney

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    Michael Kenney Professor, University of Pittsburg conducts research into the adaptive strategies and learning processes of illicit organizations, particularly focusing on Colombian drug trafficking networks and terrorist groups. He examines how these entities modify their behaviors in response to experiences and new information, embedding this knowledge into their routines and procedures. This adaptability enables them to persist despite aggressive law enforcement efforts.

Harvard Graduate School of Education