LILA ~ Learning Innovations Laboratory at the Harvard Graduate School of Education

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  1. Marga Biller

    Bridging Differences in the Workplace

    Every team relies on constructive conversations to function productively - and when tensions or conflicts go unaddressed, teams can suffer major lags in efficiency, morale, and innovation. With the right tools, people can speak clearly, listen with resilience, and resist the temptation to talk past one another or fall into patterns of criticism and avoidance.
  2. Marga Biller

    Superflexibility with Homa Bahrami: Audio Recording

    Homa Bahrami is an international educator, advisor, and author, specializing in organizational flexibility & team effectiveness in dynamic, knowledge-based industries. She is a Senior Lecturer at the Haas School of Business, University of California, Berkeley, where she has been on the faculty since 1986. She is the co-author of a major textbook (with Harold Leavitt) "Managerial Psychology: Managing Behavior in Organizations", published by the University of Chicago Press, and translated into many languages. Her latest book "Super-Flexibility for Knowledge Enterprises", published by Springer (second edition, 2009) focuses on practical approaches for organizing and leading knowledge workers in dynamic settings. Homa serves on several boards in Silicon Valley and Europe and is active in executive education and executive development in the US, Europe, and Asia. Click more to access the recording of the call.
  3. Marga Biller

    Scribing Workshop 1: Creating a Visual Narrative

    In response to member interest in gaining a better understanding and skill around creating visual narratives, LILA will again be hosting a series of graphic workshops. These will be facilitated by Kelvy Bird and Sita Magnuson and are provided as part of your membership in LILA. These sessions will take place on the afternoon prior to each of the three remaining LILA gatherings.
  4. Marga Biller

    The 9th Annual LILA Summit June 9, 2015 in Cambridge, MA

    The 9th annual LILA Summit will be held on June 9th 2015 in Cambridge Massachusetts. The Summit will be the culmination of the exploration of the theme of Flexpertise. We will engage with current and past members, a small group of invited participants and guest faculty to reflect on our understanding of the how to develop adaptive practices in organizations in order to be able to meet novel and creative challenges. We will also identify future areas of interest. Dr. Deborah Ancona (MIT) and Dr. Kathleen Eisenhardt (Stanford) will be the guest speakers.
  5. Marga Biller

    Leaders as Problem Finders

    The LILA Community explored the Problem Finding Organization. Michael Roberto shared his finding that leaders at all levels must hone their skills as problem-finders to identify and correct problems and prevent catastrophe.
  6. Marga Biller

    Dr. Erik Dane shared his research on Flexible Expertise

    During the October gathering, were joined by Dr. Erik Dane wh0 share his research on the topic of Flexible Expertise.         Dr. Dane is Associate Professor of Management at Jones Graduate School of Business at Rice University. His research focuses on cognition in the workplace. Through field research and laboratory experiments, he examines topics such as attention, creativity, expertise, intuition, and mindfulness ( In a recent article, he writes about the trade-offs between expertise and flexibility. His construct of “cognitive entrenchment” explains when expertise may lead to inflexibility and when it may lead to flexibility. To learn...
  7. Marga Biller

    April 2014: Changing Systems Animation

    This year at LILA, we explore the theme of unlearning, this time, adopting a systems perspective. Unlearning is what we face when we are trying to learn something new, but prior learning gets in the way. LILA’s own David Perkins notes that even though we can’t really UNlearn, it is helpful to have a name for this type of learning as it presents unique challenges. While trying harder often succeeds in moving outdated skills to the fringes of our repertoire, some things resist even our most earnest attempts at sidelining. In these stuck cases, Dave suggests that, instead of trying harder, we change the game. Before imagining how we might design game-changers for our organizations, we look at several tools, models, and theories to test if and how they might help us understand the nature of system stuckness.
  8. Marga Biller

    The Future Learner At Work – Video Summary

    Stanford's Byron Reeves shared his thinking and research on "total engagement" and the role that games do and could play to foster engagement in the workplace. He's been interested in what can we steal about what we know about how the brain activates engagement and motivation and drop them into workplace context to improve engagement.
  9. Marga Biller

    8th Annual LILA Summit

    This year's LILA Summit will be the culmination of the exploration of the theme of Unlearning to Learn. The LILA Community has spent the year thinking about how mindsets, habits and systems affect our ability to unlearn. For this last formal gathering on the theme, we will be joined by Dr. Bill Starbuck and Dr. Tim Wilson who will provoke our thinking by sharing their research on how individual and organizations can unlearn. The Summit is open to all past members and faculty of LILA and by special invitation. To register, please contact

Harvard Graduate School of Education